Privacy Policy

Last updated: January 2025

1. Information We Collect

At Déligo, we collect information to provide better services to our users. We collect information in the following ways:

• Personal Information: Name, email address, phone number, and address when you register
• Location Data: GPS location for pickup and delivery services
• Payment Information: Credit card details and billing information
• Usage Data: How you interact with our platform and services
• Device Information: Device type, operating system, and unique identifiers

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our moving and delivery services
• Connect you with verified transporters in your area
• Process payments and send transaction confirmations
• Send important updates about your bookings
• Provide customer support and respond to inquiries
• Ensure platform security and prevent fraud
• Analyze usage patterns to improve our services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Transporters: Necessary contact and location information to complete your service
• Service Providers: Third-party companies that help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Location Data

Our services require location data to connect you with nearby transporters and provide accurate pickup and delivery services. You can control location sharing through your device settings, but this may limit service functionality.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your account and personal data
• Opt-out of marketing communications
• Request a copy of your data

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: